DELIVERY
Get your gear fast and hassle‑free. Below is everything you need to know about how we ship, how long it takes, and what to expect when ordering from ChaosUK.Shop.
UK Royal Mail Delivery:
All of our Shop items ARE sent via Royal mail.
Costs are dependent on size & weight of your parcel.
Order Processing Times
-
Orders are usually processed within 24 hours (Monday–Friday).
-
Orders placed on weekends or bank holidays are processed the next working day.
-
During busy periods (sales, drops, holidays), processing may take slightly longer.
International Orders
We ship globally. Delivery times depend on your country’s postal system and customs processing.
Most international orders arrive within:
-
UNITED KINGDOM: 2-3 WORKING DAYS
-
Europe: 4–7 working days
-
USA & Canada: 6–12 working days
-
Australia & NZ: 10–15 working days
-
Rest of World: 10–22 working days
Customs fees, Tax or import duties (if applicable) are the responsibility of the customer.
Tracking Your Order
Once your order ships, you’ll receive a tracking link via email. You can follow your parcel’s journey from dispatch to delivery.
If you haven’t received tracking after 48 hours, check your spam folder or contact us.
Delivery & Return Policy
We have a 30 day return policy, item postage is to be paid & item(s) returned by the customer in Their original state within 30 days of your original delivery date.
Read our Terms & Conditions for more details.
We reserve the right to refuse service to any individual or company without any prior notice, in this case any funds transferred to us will be fully refunded within 24 hours.